A rift in VR: Critical error shuts down Oculus headsets worldwide

(credit: Oculus)

Oculus Rift users worldwide found today that their headsets stopped working completely. Users encountered a “Can’t Reach Oculus runtime Service” error, which prevented further use of the headset. The problem appears to affect most, if not all, Oculus Rift headsets.

Users began reporting the issue in the Oculus forums, and Oculus tweeted an acknowledgment of the problem at 12:26 PM today, along with a link to a support forum post on the subject, which simply says the following:

We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We’ll share more updates here as we have them. Thanks.

Users on the Oculus forums and Discord discovered that OculusAppFramework.dll failed to validate with OVRServer, which is the local Oculus runtime service. Oculus forum user Mace404 shared a screenshot that suggested the issue may be caused by an expired certificate. This appears to be a code-signing issue. If that’s the case, the only way to fix it would be for Oculus to release an update.

Read 3 remaining paragraphs | Comments

Source:: Arstechnica – Gadgets

Comments

comments